Shipment and Returns

National shipping

Península
Peninsular shipments

For orders to Spain

Delivery in 24-48 hours for parcel shipments

Delivery in 48-72 hours for bulky shipments or pallets, depending on the destination (city or town)

Express/special shipping option for urgent shipments or guaranteed deliveries within one hour

Rates

Free shipping for Computers, Monitors, Apple, Servers, Rugged, Tablets and Kits

Up to 25kg: fixed price of €10.81

Between 25-250kg: 0.425€/kg

Packages over 250kg: consult

Balearic islands
Shipping to the Balearic Islands

For orders to the islands

Delivery in 48-72 hours for parcel shipments

Delivery in 6-8 business days, depending on the destination (city or town)

Express/special shipping option for urgent shipments or guaranteed deliveries within one hour

Rates

Free shipping for Computers, Monitors, Apple, Servers, Rugged, Tablets and Kits

Up to 25kg: €17

Between 25-250kg: 0.82 x Kg

Packages greater than 250kg: consult

Canary Islands
Shipping to the Canary Islands

For orders to the Canary Islands

Delivery time dependent on the weight and volume of the package

Contact us for details

Express/special shipping option for urgent shipments or guaranteed deliveries within one hour

Rates

Rate dependent on weight, volume and delivery conditions. Contact us and we will indicate the amount depending on the order you want to place.

Shipping to Portugal, Italy, and France

For shipments to Portugal (except Madeira and Azores), Italy, and France:

  • Standard delivery within 24-48 hours for parcels.
  • Delivery within 48-72 hours for bulky items or pallets, depending on the destination (city or town).
  • Express/special delivery options available for urgent shipments or guaranteed hour-specific deliveries.

Rates

  • Base cost: 10.81 € (up to 25 kg).
  • Free shipping for orders over 80 € on eligible items (computers, monitors, Apple products, servers, rugged devices, tablets, and kits).
  • For weights between 25-250 kg, a multiplier applies: 0.425 €/kg.
  • For weights exceeding 250 kg, please contact us for a custom shipping quote.

Shipping to other countries, Madeira and Azores

Shipping to other countries, Madeira and Azores requires custom arrangements.

  • Please contact us for specific delivery times and a tailored shipping quote based on your order's weight and volume.

Returns

  • For Apple products, computers, laptops, monitors, rugged devices, and tablets: If you are not satisfied with your purchase, you have 15 days to return the items. The original packaging must be retained for the return to be accepted.
  • For other products, no return is accepted.
  • For items damaged during transport: You have 24 hours from the receipt of your order to report any damage caused during transport. Please contact us using the technical support form on the website within this timeframe. Claims regarding the condition of the merchandise will not be accepted after the 24-hour period.